Privacy Policy - NeurogenAds

1. Introduction NeurogenAds, located in the Netherlands (Chamber of Commerce / KVK: 42058988), is responsible for the processing of personal data as shown in this privacy statement. We attach great value to your privacy and handle your data with the utmost care and security.

2. Personal Data We Process NeurogenAds processes your personal data because you use our services and/or because you provide this data to us yourself (for example, via the contact form). Below you will find an overview of the personal data we process:

• First and last name
• Phone number
• Email address
• Other personal data that you actively provide, for example in correspondence or by phone

3. Purpose and Legal Basis for Processing Personal Data NeurogenAds processes your personal data for the following purposes:

• To be able to call or email you if this is necessary to perform our services (e.g., web design, ad account recovery, or AI content creation).
• To inform you about changes to our services and products.
• To deliver goods and services to you.
• NeurogenAds also processes personal data if we are legally obliged to do so, such as data we require for our tax returns.

4. How Long We Retain Personal Data NeurogenAds does not store your personal data longer than strictly necessary to realize the purposes for which your data is collected. We adhere to statutory retention periods (such as the 7-year fiscal retention obligation for invoice data). Data from contact forms is stored for a maximum of 1 year after the last moment of contact.

5. Sharing Personal Data with Third Parties NeurogenAds absolutely does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you (for example, to Meta during an ad account recovery procedure) or to comply with a legal obligation.

6. Cookies, or Similar Technologies, We Use NeurogenAds uses technical, functional, and analytical cookies that do not infringe upon your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone during your first visit to this website. They ensure that the website functions properly. In addition, we use them to optimize our website and digital campaigns. You can opt out of cookies by configuring your internet browser to stop storing cookies.

7. Accessing, Rectifying, or Deleting Personal Data You have the right to access, correct, or delete your personal data. Furthermore, you have the right to withdraw any consent for data processing or object to the processing of your personal data by NeurogenAds. You can send a request to info@neurogenads.com.

8. How We Protect Personal Data NeurogenAds takes the protection of your data very seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Our website is equipped with a reliable SSL certificate. If you have the impression that your data is not properly secured or if there are indications of misuse, please contact us at info@neurogenads.com.